IMPORTANT: Always refer to the final checkout page to view your shipping cost breakdown and refine your selections. The shipping cost you see in your "Shopping Cart" should be considered an estimate only.
REGULAR POST*
- $11.95 flat rate shipping for orders up to $150 (unless order includes bulky items).
- FREE regular post for orders over $150 (value threshold excludes gift cards; offer excludes bulky items).
EXPRESS POST*
- $15.95 flat rate on all orders (unless order includes bulky items)
* BULKY ITEMS
- Alternative rates apply for bulky items.
- These will be shown on relevant product pages and in the checkout process.
- Bulky items are EXCLUDED from our free shipping offer for orders over $150.
OTHER INFO
- Orders that include multiple items may be shipped in separate consignments depending on inventory location. Shipping cost will be calculated accordingly.
Always refer to the final checkout page to view these details and refine your shipping selections. - We currently only ship within Australia.
- Shipments from our warehouse in Central Queensland are sent with Australia Post.
- You will receive an email with tracking details within 2 business days of placing your order.
Speedy service! All orders ship within 2 business days.
You can expect delivery within 3 - 8 business days for standard post or 2 - 6 business days for express. We will provide you with tracking number/s to track the status of your order.
Money Back Guarantee
If you are not happy, let us know straight away and we will do our best to fix any problem. You can return your purchase within 30 days, for any reason, for a full refund. Click to contact us. Click to see full returns policy.
Kaloo toys are designed in France and manufactured to strict quality and safety standards. Kaloo are dedicated to developing environmentally friendly, sustainable products, and all stuffing used in their toys is 100% recycled.
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